Returns & Exchanges
Not quite right? Let’s fix that.
Start a return or exchange in about two minutes. No account or password needed — and exchanges for a different size or color are always free.
Start a Return or ExchangeYou’ll need the email address you ordered with and your order number (it’s in your order confirmation email).
How it works
Find your order
Enter the email you ordered with and your order number.
Choose your items
Pick what you’re sending back and tell us why. If it’s the size or the color, choose an exchange.
Print & drop off
Print your label, pack your pieces with the tags on, and drop it off. We’ll email you when it arrives.
Rather swap it for something you’ll love?
Our concierge shopper Paul can help you find the right size or color before you send anything back — call or text (812) 366-1873.
The details
30 days
Start your return or exchange within 30 days of your order arriving.
Free exchanges
Swap for a different size, color or style at no charge.
Like new, tags on
Pieces must be unworn, unwashed and unaltered, with original tags attached and in the original packaging.
Your refund
Once your return arrives and is checked, your refund goes back to your original payment method within 10 business days.
The Final Edit
Final Edit pieces can be exchanged or returned for store credit. They aren’t eligible for a refund.
Questions
Where do I find my order number?
It’s at the top of your order confirmation email and your shipping email, and it starts with “#”. You can also see it under Orders in your JudyP account.
Do I need an account to return something?
No password needed. Your email address and order number are all it takes.
Ordered by phone?
Orders placed by phone with our team can’t be started online. Email deb@judypapparel.com with your name and order number and we’ll set up your return or exchange for you.
The page can’t find my order. What now?
Make sure you’re using the same email address you placed the order with. If it still doesn’t come up, email deb@judypapparel.com or call (812) 366-1873 and we’ll set it up for you.
I bought from The Final Edit. What are my options?
You can exchange it for a different size, color or style, or send it back for store credit to use on anything at judypapparel.com. Final Edit pieces aren’t refunded to your card.
Returning a gift?
Choose “Received a gift?” on the returns page and follow the steps — or email us and we’ll take care of it.
Can I exchange for a different style?
Yes — size, color or style, within 30 days. If you’re not sure what to choose, Paul is happy to help.
My item arrived damaged or it’s the wrong piece.
We’re sorry. Contact us right away with your order number and a photo and we’ll make it right — no need to start a return first.
What about gift cards and partner-brand pieces?
Gift cards can’t be returned. Pieces from our partner brands are shipped by those brands and follow their return policies — email us and we’ll point you in the right direction.
